Terms of Service
Reach Right LLC (DBA Reach Right Ads)
Last Updated 01/30/2026
Welcome, and thank you for your interest in Reach Right LLC (“RR”, “we”, “our”, or “us”). The following Terms of Use (“Terms” or “Agreement”) constitutes a legally binding contract between you, or if you represent an entity or other organization, that entity or organization (in either case, “you” or “user”) and RR regarding your use of our website and other related features or services offered on or through our websites (collectively the “System”). These Terms apply to your use of and access tohttps://www.reachrightads.com and/or the ad platform application available at
https://app.reachrightads.com.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING HTTPS://WWW.REACHRIGHTADS.COM AND/OR THE AD PLATFORM APPLICATION AVAILABLE AT HTTPS://APP.REACHRIGHTADS.COM OR (THE “SITE”), THE SYSTEM, OR ACCESSING ANY SERVICE OFFERED BY US, INCLUDING BUT NOT LIMITED TO REACH RIGHT LLC ADS, CREATIVE SHOP, OR THE SELF-SERVICE ADVERTISING PLATFORM (COLLECTIVELY, THE “SERVICES”). UNLESS YOU ACCEPT THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE THE SITE, SYSTEM OR ANY SERVICES.
BY PLACING AN ORDER FOR SERVICES PROVIDED ON THE SITE AND/OR SYSTEM OR BY VISITING, BROWSING, OR ENGAGING WITH THE SITE OR SYSTEM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING ANY ADDITIONAL TERMS, CONDITIONS, AND POLICIES INCORPORATED BY REFERENCE INTO IT. UNLESS YOU HAVE ENTERED INTO A SEPARATE WRITTEN AGREEMENT WITH US REGARDING THE SERVICE, THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND US REGARDING YOUR ACCESS TO AND USE OF THE SYSTEM AND SERVICE.
Please read the Reach Right LLC Privacy Policy (the “Privacy Policy”) carefully for information relating to our collection, use, and disclosure of your personal information. The Privacy Policy is hereby incorporated by reference into, and made a part of, these Terms.
If you don't agree with any term or condition in this Agreement or if you are not eligible to use the System or to consent to the Terms, you MUST NOT access or use the System or the Services.
We may modify these Terms from time to time. When changes are made, we will make the revised version available on this webpage, and will indicate at the top of this page the date that revisions were last made. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. Your continued access or use of the Site, System, or any Services after such posting constitutes your consent to be bound by the Terms, as amended.
These Terms of Service are organized into the following thirteen sections:
- Eligibility
- Use of Site, System and Services
- User Content, Content Rules and Guidelines, and Feedback
- Termination
- Third Party Links and Sites
- Payment, Cancellation and Refund Policies
- Email and Text Message Communications
- Promotional Offers and Credits
- Intellectual Property Rights
- Disclaimer of Warranty and Limitation of Liability
- Indemnification
- Digital Millennium Copyright Act
- General Provisions
1. ELIGIBILITY
You may visit the Site and make purchases of certain Services without registering to become a Member (as defined in Section 2 below). However, in order to enjoy all the benefits of the System, you must register and become a Member and be a resident of the United States.
By using the System, you represent and warrant that:
- you are at least 18 years of age;
- that you are legally able to enter into a binding contract;
- that you have not previously been suspended, removed, or deactivated from the System; and
- that your Membership and your use of the System complies with any and all applicable laws and regulations, including those pertaining to highly-regulated industry verticals, including those for pharmaceuticals, cannabis, alcohol, banking/lending, campaign finance, campaign spending, electioneering communication, and others not mentioned here.
If you are using the System on behalf of a legal entity, including, but not limited to, a Candidate Campaign Committee, Political Action Committee, business entity, organization, or a tax exempt organization as defined by the laws of the state in which you are operating (the “Member Organization”), you hereby represent and warrant that:
- you have the authority to enter into these Terms on behalf of the Member Organization; and
- agree to be bound by the Terms individually, even when acting on behalf of the Member Organization.
In such a case, "you" in these Terms refers to your Member Organization, and any individual authorized to use the System or any Service on behalf of the Member Organization, including you.
To be eligible to use the System, you must comply with all local laws regarding online conduct, acceptable content pursuant to the guidelines and requirements of the ad inventory suppliers and demand-side platforms (DSPs), and all applicable regulations and laws for highly-regulated industries, including those that require mandatory compliance declarations or disclosures (such as campaign finance regulations and electioneering laws), and you must agree to pay all applicable taxes. Use of the System is void where prohibited by law.
Certain Services may be subject to additional terms and conditions that we may include on the Site or in the System from time to time. To be eligible for such Services, you must comply with those additional terms and conditions, which are incorporated by reference into this Agreement, including but not limited to the terms of service and other agreements governing the use of third-party websites.
We reserve the right, in our sole discretion, to cancel unconfirmed or inactive accounts. We also may, in our sole discretion, for any reason, at any time, revoke, suspend, or restrict your access to the Site or any Service within the System. If we ban you from the Site or any Service, you may not return to the Site or use that Service or any other feature of the System for any reason or in any manner, including with a new username or identity. In the event that you return, or attempt to return, to the System after you've been banned, you will be deemed to have breached this Agreement, and we reserve the right to pursue all rights and remedies available at law or in equity with respect to such breach.
2. USE OF THE SITE, SYSTEM AND SERVICES.
License. Subject to your compliance with these Terms, RR grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Site and System in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Site, System, and/or Services. These Terms permit you to access and use the System and Services for the benefit of the single individual or entity to whom the license has been granted. The System is for the sole use of the individual or entity to whom the license is granted. Any rights not expressly granted herein are reserved by RR and RR’s licensors.
Registration, Membership and Account Information. Some of our Services require that you register and establish an account with us (“Member” or “Membership”). When you register to access those Services, you will be asked to create an account and to provide us with certain information about yourself and/or your organization (your "Information"). Your Information will be used in accordance with our Privacy Policy. You are responsible for providing accurate, current, and complete information in connection with your account registration.
We may, either during or after the registration process, request further information from you and/or use third party services, to verify your account or registration information. Approval of your registration, activation and termination of your account is in our sole and absolute discretion.
YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE, THE SYSTEM, AND THE SERVICES BY ANYONE USING YOUR ACCOUNT, WHETHER OR NOT SUCH ACCESS OR USE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND OBLIGATIONS (INCLUDING, WITHOUT LIMITATION, FINANCIAL OBLIGATIONS, INCLUDING ACCESS TO OR USE OF THE SHARED “WALLET” IN YOUR ACCOUNT) INCURRED THROUGH SUCH ACCESS OR USE.
You are solely responsible for protecting the security and confidentiality of your password and identification. You will immediately notify us of any unauthorized use of your password or account or any other breach or threatened breach of the System’s security. We and our affiliate organizations will not be liable for any loss or damage arising from your failure to comply with this Section.
You may not transfer or sell your account or username to any other party. You are fully responsible for all activity of your account and username.
To cancel your Membership, please contact Reach Right LLC Support viasuccess@reachrightads.com in accordance with the provisions of Section 6 below as necessary.
Circumvention of Site and Services. You may not use the Site or Services, or information obtained from the Site or Services, for the purposes of circumventing or attempting to circumvent RR’s advertising platform tools or features or other Services, including for the purpose of avoiding the obligation to pay fees related to RR’s provision of the Services.
Additional Prohibited Uses. You are prohibited from using the Site, System and/or Services in any manner not expressly permitted under these Terms. Without limiting the foregoing, and for illustrative purposes only, you are not permitted to:
- Republish, reproduce, duplicate, copy, sell, rent, distribute, create derivative works, publicly display, publicly perform, store, transmit or sub-license the Site, System, or Services or material from the Site, System, or Services;
- Copy the Site, System or Services or modify copies of any materials from the Site, System or Services;
- Delete or alter any copyright, trademark or other proprietary notices from copies of materials from the Site, System or Services;
- Create frames around our online content or use other techniques that alter in any way the visual presentation or appearance of the Site or System (without prior written approval by RR);
- Remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management or security features in or protecting the System;
- Use the Site for any unlawful purposes or in any way that violates any applicable federal, state, local or international law or regulation;
- Transmit or procure the sending of any advertising or promotional material without prior written consent, including any junk mail, chain letter, or spam;
- Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site or System, or which, as determined by us, may harm RR or users of the System or expose them to liability;
- Access content or data not intended for you, or logging onto a server or account that you are not authorized to access;
- Forge any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Services
- Attempt to probe, scan, or test the vulnerability of the Services, the Site, or to breach security or authentication measures without proper authorization;
- Attempt to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by RR in providing the Site, System or Services;
- Use the Site or System or any of its data or other information, elements or related facilities or capabilities or any data derived therefrom to solicit the performance of any activity or otherwise engage in activity that is prohibited by or would violate any applicable law, rule, regulation, agreement or legal obligation, including without limitation to advertise anything illegal, engage in any illegal, deceptive, misleading or fraudulent business or advertising practice, or take any other action that could result in claims, fees, fines, penalties or other liability to RR or any of its affiliated companies, or to you;
- Scrape any ads that have been served using the System, or use any other automated means of data extraction to access, query or otherwise collect any information related to ads that have been served using the System;
- Use a payment method (e.g., credit card) to fund your account or pay fees without the authorization of the payment method holder; or
- Access the Site or System in order to (i) build a competitive product or service, (ii) build a product or service using similar ideas, features, functions or graphics of the System, or (iii) copy any ideas, features, functions or graphics of the System.
Compliance with Laws. You acknowledge that the System is a general purpose online service and is not specifically designed to facilitate compliance with any specific law, rule, or regulation, including, but not limited to laws regarding use of campaign materials and/or electioneering communications or communication relating to advertisements for highly-regulated industries. Any information we provide to you, including product descriptions and instructions, is for informational purposes only. Use of the Site, System, or Services is not meant to serve as a substitute for independent professional advice, including legal advice as to compliance with applicable laws. Your use of the System in compliance with any specific law, rule, or regulation applicable to you, or to data you collect using the System or other data or information you may provide or generate through the System, is your sole responsibility. We are not responsible for enabling your compliance with any such law, rule or regulation or for your failure to comply. Using the System in any manner inconsistent with applicable laws is considered a breach of these Terms. You represent and warrant to RR that your use of and access to the System will comply with all applicable laws, rules and regulations and will not cause RR itself to violate any applicable laws, rules and regulations.
Non-Exclusive Use. You understand that the Site, System, and the Services provided by RR are not provided to any user, Member or Member Organization for exclusive use. By using the System, you acknowledge and understand RR may provide the Site, System and the Services to other users, Members, or Member Organizations, including, but not limited to users, Members, or Member Organizations who may directly or indirectly compete with you, without regard to geographical area or any conflicts of interest.
Risk Assumption and Precautions. You assume all risk when using the Site and the System.
Privacy Policy. You represent that you have read and understood our
Privacy Policy.
Reporting of Violations. You agree to report to us promptly any violation of these Terms or any alleged improprieties of any users, Members, or Member Organizations. You can contact us at
hello@reachrightads.com.
Beta Features. From time to time, we may offer new "beta" features or tools with which users, Members, and Member Organizations may experiment on the System. Such features or tools are offered solely for experimental purposes and may be modified or discontinued at RR’s sole discretion. The provisions in Section 10 regarding Disclaimer of Warranty apply to such features or tools.
Changes to the Site; Reliance on Information. We may update the content on the Site or the System from time to time, but their content is not necessarily complete or up-to-date. Any of the material on the Site or the System may be out of date at any given time, and we are under no obligation to update such material.
The information presented on or through the Site and the System is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site or the System, or by anyone who may be informed of any of its contents.
This Site and the System include content provided by third parties, including materials provided by other users, third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by RR, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of RR. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
3. USER CONTENT, CONTENT RULES AND GUIDELINES, AND FEEDBACK.
As a user of the System, including, but not limited to the advertising platform Service, you may be able to create, submit, upload, transmit, or publish textual, audio and/or visual content, including, but not limited to, ad creative and feedback (the “User Content”). You are solely responsible for any User Content you create, submit, upload, transmit, or publish using the System, and once submitted, uploaded, transmitted, or published cannot always be withdrawn. You must backup, and maintain offline copies of all User Content that you upload to the System. RR is not responsible to make such backups on your behalf and will not be liable to you or to any third party for the deletion of or damage to your User Content.
Content Restrictions. You will not create, submit, upload, transmit, or publish User Content or otherwise engage in any activity using the System or Service that:
- contains others' copyrighted content unless you have written permission from the copyright owner;
- contains or discloses another person's personal information without their written permission, or collects or solicits another person's personal information for commercial or unlawful purposes;
- implies that the User Content is in any way endorsed or sponsored by RR;
- is implicitly or explicitly offensive, such as User Content that engages in, endorses or promotes racism, bigotry, discrimination, hatred or physical harm of any kind;
- is intended to harass, annoy, threaten or intimidate anyone;
- is false, misleading, defamatory, inaccurate, abusive, obscene, profane, sexually oriented, or otherwise objectionable;
- violates the applicable rules of the publisher upon whose site or service you want your ads served. If you are uncertain as to whether your ad meets the publisher’s guidelines, you should contact us prior to uploading your ad in order to avoid interruptions, penalties, account suspension or closure;
- violates any content guidelines or policies provided by RR to users in the System, by email or otherwise; or
- otherwise violates (A) the rights of third parties, including rights of privacy or publicity, or (B) violates applicable laws and regulations.
Content Removal. We may, but we have no obligation to, review User Content submitted on the System. We may remove any such User Content that in our sole opinion either (i) violates, or may violate, any applicable law or either the letter or spirit of these Terms, (ii) might be offensive, illegal or that might violate the rights, harm, or threaten the safety of users or others, or (iii) is determined to be inappropriate for any other reason at the sole discretion of RR. We have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site and the System. YOU WAIVE AND HOLD HARMLESS RR FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY RR DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER RR OR LAW ENFORCEMENT AUTHORITIES.
However, we cannot review all material before it is posted on the Site or the System and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
Our Right to Use Your User Content. By using the System to create, submit, upload, transmit, or publish User Content, you grant, and you represent and warrant that you have the right to grant, to RR, its affiliated parties, licensees and successors, an irrevocable, sublicensable, perpetual, non-exclusive, fully-paid, royalty-free, worldwide right and license to use, copy, perform, display, reproduce, adapt, modify and distribute such User Content in any media (including but not limited to print, email, digital and/or Internet) and to prepare derivative works of, or incorporate into other works, such User Content in connection with the operation of the System and Services and for promotional, publicity, marketing or advertising purposes, without further review, notification or approval by you or additional consideration to you.
Feedback. If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the System (“Feedback”), then you hereby grant RR an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty free right to exploit the Feedback in any manner and for any purpose, including to improve the System and create other products and services.
4. TERMINATION
By RR. RR may, in its sole discretion, for any reason or no reason, with or without notice terminate or suspend your Services and/or your account and your access to the Site or System. Unless otherwise decided by RR, such termination or suspension will be effective immediately. If your account has been terminated by RR, you may not re-register without RR’s consent (and if you are permitted to re-register, your previous information and activity, including any fee credits, may no longer be available).
By User. As a user, you may terminate your account at any time by contacting us at:
success@reachrightads.com. You may re-register at any time, but your previous information and activity, including any fee credits and any User Content you may have created, may no longer be available.
Effect of Termination. Upon the termination of your account, you will no longer have access to the portions of the Site and System that require account registration. If your account is terminated, your profile will no longer be displayed, but other User Content you have uploaded or transmitted may or may not (in our sole discretion) remain on the Site or System. Any User Content associated with your account after your account's termination may not be available to you if you re-register with RR. If following the termination or cancellation of your account, you continue to access and use other portions of the Site, System and/or Services, your use will continue to be governed by these Terms. In addition, regardless of your discontinuation to use or access the Site or System, Sections 1- 4, and 6-13 of these Terms will continue in full force and effect.
5. THIRD PARTY LINKS AND SITES.
Third Party Services. RR may provide tools through the System that enable you to export User Content and information to third party services, including through use of an API or by linking your account on RR with an account on the third party service, such as Twitter or Facebook. By using these tools, you agree that we may transfer such User Content and information to the applicable third party service. Such third party services are not under our control, and we are not responsible for the contents of the third party service or the use of your User Content or information by the third party service.
Third Party Websites. The System, including our websites, may also contain links to third-party websites. The linked sites are not under our control, and we are not responsible for the contents of any linked site. We provide these links as a convenience only, and a link does not imply our endorsement of, sponsorship of, or affiliation with the linked site. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third party services or websites. BECAUSE WE LINK TO OUR RETAIL PARTNERS’ WEBSITES THAT WE DO NOT CONTROL, YOU MAY ALSO BE REQUIRED TO AGREE TO THE TERMS OF USE OF SUCH RETAIL PARTNERS’ SITES OR APPS AS WELL.
Linking to Our Site. You agree that any time you link to the Site from another website, such link must connect to the full version of an HTML formatted Site page. You are not permitted to link directly to any image hosted on the Site, such as using an "in-line" linking method to cause the image hosted by us to be displayed on another Site. You agree not to link to the Site in any manner such that the Site or any Site page is "framed," surrounded, or obfuscated by any third-party content, materials, or branding. We reserve all of our rights under the law to insist that any link to the Site be discontinued and that the link open in a new browser window. We may revoke your right to link to the Site from any other site at any time upon written notice to you.
The below-listed organizations may link to our Site by use of our corporate name or by use of the uniform resource locator (Web address) without prior written approval so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors, if the Site is linked to in the same manner as the web sites of other listed businesses; and
- Systemwide accredited businesses, except for soliciting non-profit organizations, charity shopping malls, and charity fundraising groups.
If you are linking to our Site, we reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our System. You agree to immediately remove all links to our Site upon such request.
We may terminate your use of the System and Services offered on the Site at any time, for any reason and RR may prohibit your use of the Site and Services offered on the System at any time in our sole discretion. These Terms shall remain in effect at all times after the termination of your use of the Site and the services offered on the Site.
Geographic Restrictions. The owner of the Site is based in the State of Colorado in the United States. We provide this Site and the System for use only by persons located in the United States. We make no claims that the Site, the System, or any content is accessible or appropriate outside of the United States. Access to the Site or the System may not be legal by certain persons or in certain countries. If you access the Site or the System from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
6. PAYMENT, CANCELLATION AND REFUND POLICIES.
Fees. Where indicated on the Site, fees are charged to access and use the System and certain Services on the Site, which include one-time services, termed services , and access to and use of our ads platform (“RR Ads”). RR Ads allows registered users who set up a “Wallet” in their account to purchase ads on a campaign by campaign basis, to pre-pay and maintain an account balance in their “Wallet” for future use, to pay fees for certain managed Services and certain targeting capabilities like list-matching services, and to purchase ad templates from our “Creative Shop”.
Services, including the one-time services, monthly services, and access to and use of RR Ads, and fees (including which Services are charged fees) are subject to change or termination by RR from time to time without notice. If there is any change to the fees, the pages listing the current one-time services fees, plans and RR Ads fees, respectively, will be updated.
Users who use these fee-based Services agree to pay RR the applicable fees then in effect. In addition, users authorize RR to charge their chosen payment provider for use of the Site. RR reserves the right to correct any errors or mistakes that it makes, even if it has already requested or received payment. All fees and charges are nonrefundable and there are no refunds or credits once your account has been billed. Fee credits (if any), RR Ad credits, and any other items or benefits associated with a user's account are nontransferable.
If you wish to terminate automatic payments, you must email
billingsupport@reachrightads.com within fourteen (14) days of your plan renewal OR process any account changes via your online portal.
You may not return any Service or product you receive. If you have concerns about the Services or products you have received, please email us atsuccess@reachrightads.com. We will work with you to address your concerns.
ALL PAYMENTS MADE IN THE REACH RIGHT LLC ADS PLATFORM OR FOR ANY REACH RIGHT LLC SERVICES OR PRODUCTS ARE FINAL.
Payments for all non-advertising products are non-refundable and non-transferrable upon purchase.
Like all other RR products, any account balance maintained in a user’s “Wallet” is considered non-refundable upon purchase. However, any unused account balance may be held in your account for use at a later date, up to and including one year (365 days) from the original date of purchase. Your account balance may also be transferred to another RR Ads user, so long as both parties and RR agree to that transfer in writing. Please contactbillingsupport@reachrightads.com to request a transfer of any account balance maintained in your “Wallet”.
WE OFFER NO WARRANTY AS TO THE ACCURACY OF AUDIENCE, DELIVERABILITY, PERFORMANCE, OR PLACEMENT OF ADVERTISING. Reach Right LLC, our staff, or our agents, are not responsible for ensuring the accuracy, deliverability, or performance of the self-serve advertising placements deployed using our System, nor are we able to offer refunds in the event advertising does not perform as you expected. Any projections or estimates as it pertains to your anticipated advertising results or the past results of clients utilizing our system may not reflect your actual results.
Payment Information. If you purchase or use any of RR’s fee-based Services, you agree to RR and/or its third-party payment processor storing your payment card information. Users with access to and use of RR Ads are responsible for maintaining current and accurate payment card information associated with their accounts. Without limiting Section 4, RR may terminate a user's RR Ads account if the user's payment card information is expired or is otherwise invalid.
If your payment method is declined, we will attempt to process your charge until the transaction is approved. We, and our third party payment service providers, may request and receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly, and will use such updated information to process payments for your future purchases. Your credit card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated credit card information. If you wish to opt out of your credit card’s updating service, you should contact your credit card issuer directly.
We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment through another method, including a mailed statement.
We are also not responsible for any erroneous charges that you process in your self-serve online payment portal. If you accidentally charge a Service or product to your account that you did not intend to, please contact us as soon as possible atbillingsupport@reachrightads.com. If we are able to stop and/or reverse the charge prior to it processing, we will make every effort to do so. If the charge has already processed, we will work with you to resolve the charge once it clears through to our account. There may be a delay of up to 14 business days to reconcile these erroneous charges. We may require that you cover the cost of the credit card or bank processing fees (up to five percent - 5% - of the transaction amount) that are associated with the refund of any erroneous charges that were no fault of ours.
Prices are quoted in U.S. dollars. You agree to pay in full the price for each RR Service involving your purchase of a product by credit card, debit card, or by any other payment means acceptable to us as each payment, if any, is due. You agree to pay all applicable taxes, if any. If we do not receive timely payment from your credit card or debit card issuer or its agents, you agree to pay all amounts due upon demand by us.
ALL PAYMENTS MADE IN THE REACH RIGHT ADS PLATFORM OR FOR ANY REACH RIGHT LLC PRODUCTS OR SERVICES ARE FINAL.
7. EMAIL AND TEXT MESSAGE COMMUNICATIONS.
By registering to become a Member, you agree that we may send you electronic communications, including but not limited to text (SMS) messages or electronic mail (E-Mail) in order to provide you with the Services offered through the System. You may opt-out of receiving text (SMS) messages from us at any time by contacting Reach Right LLC Customer Service via success@reachrightads.com, and you may opt-out of receiving E-Mails by clicking the “unsubscribe” link in the footer of any email from us, provided however that opting out of text (SMS) messages or E-Mails may affect your use of the System. You may continue to receive text messages or E-Mails for a short period while we deactivate your account, and you may also receive text messages or E-Mails confirming the receipt of your deactivation request.
By using the System, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
As always, message and data rates applied by your carrier may apply for any messages sent to you from us and to us from you. Message frequency depends on the user's interaction. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
As a Member, you agree to receive emails promoting any special offer(s), including third party offers. We may also send you newsletters and other promotional correspondence. Additionally, we may employ the use of cookies and other automatic means of collecting information about you, your use of the Site, System, or your device. By using the Site and/or System you consent to the use of cookies and other automatic means of collection in accordance with our Privacy Policy.
8. PROMOTIONAL OFFERS AND CREDITS.
From time to time, RR may offer special promotions, credits, awards or discounts ("Promotions"). All Promotions will be run at the sole discretion of RR, and can be modified or terminated at any time by RR with or without advance notice. Promotions may be offered on a limited time basis and may be subject to certain restrictions, terms and conditions (which will be described at the time of the Promotion). As part of a Promotion, RR may offer fee or reward credits to its Users. Fee or reward credits are non-transferrable, not redeemable for cash, and may be subject to other terms and conditions.
9. INTELLECTUAL PROPERTY RIGHTS
Copyright. The Site and the content of the System and Services, including, but not limited to, text, graphics, images, audio clips, digital downloads, data compilation or code is owned by RR, its licensors or other providers of such material and are protected by United States and international intellectual property or proprietary rights laws.
Trademarks. All trademarks, service marks and trade names of RR on the Site and/or System are owned by RR. Any other trademarks, service marks, logos and/or trade names appearing on the Site and/or System are the property of their respective owners. You agree that you recognize the rights of RR and the respective third parties in those marks. You may not use such marks without RR’s or the respective owner’s prior written consent or as otherwise explicitly provided in these Terms.
Ownership and Use. RR retains ownership of its intellectual property, and you have no rights to RR's intellectual property or RR's rights in its intellectual property. Except to the extent you are actually reading materials on the Site and/or System or materials included in the Services, as you use the Site, System or Services (or downloading or printing such materials for your personal reference), you have no right to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit or sublicense from materials or content available on the Site, System, or Services, other than User Content you create.
Your Content. Other than the non-exclusive license granted to RR with respect to User Content (described in Section 3 above), RR will not acquire an ownership interest in the User Content you upload.
10. DISCLAIMER OF WARRANTY AND LIMITATIONS OF LIABILITY
Disclaimer of Warranty. THE SERVICE IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. RR SPECIFICALLY (BUT WITHOUT LIMITATION) DISCLAIMS:
- ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;
- ANY WARRANTIES ARISING OUT OF COURSE-OF-DEALING, USAGE, OR TRADE;
- ANY WARRANTIES THAT THE INFORMATION OR RESULTS PROVIDED IN, OR THAT MAY BE OBTAINED FROM USE OF, THE SITE, SYSTEM, OR SERVICES WILL MEET YOUR REQUIREMENTS OR BE ACCURATE, RELIABLE, COMPLETE, OR UP-TO-DATE; AND
- ANY WARRANTIES WHATSOEVER REGARDING ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ADVERTISED, MADE AVAILABLE, OR REFERRED TO YOU THROUGH THE SITE, SYSTEM, OR SERVICE.
ADDITIONALLY, NO ADVICE OR INFORMATION FROM RR TO YOU, WHETHER WRITTEN OR ORAL, SHALL CREATE ANY WARRANTY.
RR DOES NOT REPRESENT OR WARRANT THAT THE SITE AND SYSTEM AND FEATURES AND FUNCTIONS CONTAINED ON THE SITE AND SYSTEM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SITE, SYSTEM, OR THE SERVER THAT MAKES THE SITE AND SYSTEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU ASSUME ALL RISK FOR ALL DAMAGES, INCLUDING DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE OR LOSS OF DATA THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SITE AND SYSTEM. ANY CONTENT, MATERIALS, INFORMATION, OR SOFTWARE DOWNLOADED, USED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE OR SYSTEM IS DONE AT YOUR OWN DISCRETION AND RISK, AND RR HAS NO LIABILITY RESULTING FROM SUCH RISK.
THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE. RR DOES NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT THAT RR IS PROHIBITED FROM DISCLAIMING UNDER APPLICABLE LAW.
Release. YOU AGREE TO RELEASE RR AND ITS AFFILIATED PARTIES FROM ANY CLAIMS, DEMANDS, DAMAGES, LIABILITY, COSTS OR EXPENSES, OF EVERY KIND AND NATURE, KNOWN OR UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (I) YOUR USE OF THE SITE AND THE SYSTEM, (II) YOUR USE OF THE SERVICES, OR (III) ANY CLAIM OR CONTROVERSY THAT MAY ARISE FROM ANY DISPUTES BETWEEN YOU AND OTHER USERS.
Limitation of Liability. IN NO EVENT SHALL RR, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OPERATING OR DELIVERING THE SITE, SYSTEM, OR SERVICES BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANY THIRD PARTY IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SITE, SYSTEM, OR SERVICES, INCLUDING LOST PROFITS, PERSONAL INJURY, EMOTIONAL DISTRESS, DEATH, OR OTHER ECONOMIC LOSSES INCLUDING LOSS OF DATA, REVENUE, PROFITS, OR USE, AND ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR YOUR INABILITY TO USE, THE SITE, SYSTEM, OR SERVICES, EVEN IF RR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
RR AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SITE OR OUR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, EXCEPT AS PROVIDED FOR HEREIN, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF RR AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS TO YOU OR ANY THIRD PARTY FOR ANY AND ALL CLAIMS OR CIRCUMSTANCES ARISING FROM OR RELATED TO THE USE OF THE SERVICE IS LIMITED TO THE GREATER OF: (1) THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM; AND (2) USD $100.
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN RR AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
YOU SPECIFICALLY ACKNOWLEDGE THAT RR IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. FURTHER, RR WILL HAVE NO LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY THIRD-PARTY CONTENT UPLOADED ONTO OR DOWNLOADED FROM THE SITE, THE SYSTEM, OR THROUGH THE SERVICE.
Sole and Exclusive Remedy. YOUR ONLY RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, SYSTEM, OR SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION OF YOUR ACCOUNT AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE, SYSTEM, AND SERVICES.
11. INDEMNIFICATION
You agree to indemnify, defend and hold harmless RR, its officers, directors, employees, agents, licensors and suppliers from and against all claims or demands of losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and costs incurred by RR and its affiliated parties in connection with any claim by a third party (including an intellectual property claim) arising out of (i) your violation of the Terms or any representation, warranty, or agreements whether or not referenced herein, or any applicable law or regulation; (ii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; (iii) any disputes or issues between you and any third party; or (iv) your use, misuse, or inability to use the Site or System, including negligent or wrongful acts or omissions by you or any other person accessing the Site or System using your account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.
12. DIGITAL MILLENNIUM COPYRIGHT ACT
RR respects the intellectual property rights of others and expects users to do the same. We may remove content that, in our sole discretion, appears to infringe the intellectual property rights of others. In addition, we, in our sole and absolute discretion, may terminate the accounts of users who infringe the intellectual property rights of others. If you believe that any content on the Site or System infringes your copyright, you may request removal of those materials from the Site by contacting RR’s copyright agent (identified below) and providing the following information:
- A description of the claimed infringing material as well as identification of the claimed infringing material, including the location of such material on the System (e.g., the URL of the claimed infringing material if applicable or other means by which we may locate the material);
- Your contact information, including the name of the owner of the copyright and your name, title, address, telephone number, and email address;
- A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and
- An electronic or physical signature of the owner of the copyright in question or a person authorized to act on behalf of the owner of the copyright.
RR’s Copyright Agent is:
Copyright Agent, Reach Right LLC, 1495 Canyon Blvd STE 100 Boulder CO 80302, legal@reachrightads.com.
13. GENERAL PROVISIONS
Governing Law and Venue. Colorado law governs these Terms, as well as any claim, cause of action or dispute that might arise between you and RR, without regard to conflict of law provisions. For any such claim, cause of action or dispute, you agree and consent to the exclusive jurisdiction and venue of the state courts in the City and County of Boulder, Colorado, USA or federal courts located in the City and County of Denver, Colorado. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
WAIVER OF RIGHT TO JURY TRIAL. THE PARTIES ACKNOWLEDGE AND AGREE THAT ANY CONTROVERSY WHICH MAY ARISE UNDER THESE TERMS, ANY OTHER AGREEMENT RELATED HERETO OR WITH RESPECT TO THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY WOULD BE BASED UPON DIFFICULT AND COMPLEX ISSUES, AND THEREFORE, THE PARTIES AGREE THAT ANY COURT PROCEEDING ARISING OUT OF ANY SUCH CONTROVERSY WILL BE TRIED IN A COURT OF COMPETENT JURISDICTION BY A JUDGE SITTING WITHOUT A JURY.
Arbitration. At RR’s sole discretion, it may require you to submit any disputes arising from these Terms or use of the System, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Colorado law.
LIMITATION ON ACTIONS. SUBJECT TO APPLICABLE LAW TO THE CONTRARY, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE USE OF OUR SITE, SYSTEM OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR SUCH ACTION WILL BE PERMANENTLY BARRED.
Waiver and Severability. No waiver of any provision of the Terms by RR will be effective unless in writing and signed by RR. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Terms will remain in effect.
Assignment. You may not assign, delegate or transfer these Terms in whole or in part, without RR’s prior written consent. RR may assign, transfer or sublicense any or all of RR’s rights or obligations under these Terms without restriction.
Notices. Any notices provided by RR under these Terms may be delivered to you within the Services. You hereby consent to receive notice from RR through the foregoing means, and such notices will be deemed effective when sent if on a business day, and if not sent on a business day then on the next business day. Except as otherwise specified in these Terms, any notices to RR under these Terms must be delivered via first class registered U.S. mail, overnight courier, to Reach Right LLC, Attn: General Counsel, 1495 Canyon Blvd STE 100 Boulder CO 80302 with electronic copy to legal@reachrightads.com.
Force Majeure. Neither party will be liable for any failure or delay in performance under these Terms (other than for delay in the payment of money due and payable hereunder) for causes beyond that party’s reasonable control and occurring without that party’s fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems (other than those involving RR’s or your employees, respectively), pandemic, computer attacks (by government/nation entities or otherwise) or malicious acts, such as attacks on or through the Internet, any Internet service provider, telecommunications or hosting facility, Internet disruptions, or communications failures. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.
Electronic Communications and Signatures. You agree to the use of electronic communication in order to enter into agreements and place orders, and to the electronic delivery of notices, policies and records of transactions initiated or completed through the Services. Furthermore, you hereby waive any rights or requirements under any laws or regulations in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable law.
Relationship of the Parties. These Terms do not, and will not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and RR.
Entire Agreement. These Terms, together with any terms and policies that are incorporated into these Terms by reference (including by reference to a URL), constitute the entire agreement and supersedes any prior agreements between you and RR with respect to the subject matter hereof. These Terms supersede and replace all prior and contemporaneous agreements, proposals or representations, written or oral, between RR, on the one hand, and you on the other hand.
Contact Information. If you have any questions regarding RR, the Service, or the Terms please visit our Help Center at
https://app.reachrightads.com/support. If you are unable to log-in to the Help Center, please send an email to
success@reachrightads.com. If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.